Privacy Policy

1. Introduction

Remanufactured Injector ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact details (email, phone number, address)
• Billing and shipping addresses
• Payment information (processed securely through our payment providers)
• Vehicle registration and details (when using our vehicle lookup)
• Order history and preferences
• Account credentials (if you create an account)

Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfil your orders, including delivery and payment
• Customer Service: To respond to your enquiries and provide support
• Account Management: To manage your account and provide personalised services
• Marketing: To send promotional materials (with your consent)
• Website Improvement: To analyse usage and improve our website and services
• Legal Compliance: To comply with legal obligations and protect our rights

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract: Processing necessary to fulfil orders and provide services
• Consent: Where you have given explicit consent (e.g., marketing emails)
• Legitimate Interests: For business operations and improving our services
• Legal Obligation: Where required by law

5. Data Sharing

We may share your information with:

• Payment Processors: Stripe and PayPal for secure payment processing
• Delivery Partners: Courier services for order delivery
• Service Providers: Third parties who assist with website hosting, email services, and analytics
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Regular security assessments and updates
• Access controls and authentication measures

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Order records are typically retained for 7 years for tax and legal compliance.

8. Your Rights

Under UK GDPR, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

9. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Keep you logged in to your account
• Analyse website traffic and usage
• Provide relevant advertising (with consent)

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: